Why they need it?

Lets consider the following scenario. At the time of delivery, If a recipient is not available or delivery man is unable to find his address, He does not make a call to the recipient from his mobile phone instead he needs to get back to office and make call from office number. Courier company doesnt allow him to use the mobile to call due to fear of misuse.

Execution

• Call recording on every outgoing call making it more centralized in terms of billing.
• IVR functionality.
• Timing conditions can be integrated within the VPBX for logistics to cater for call support 24/7.
• Functionality of Queues to allow call to several extensions in round robin or sequential manner.
• Save a lot of time and improve productivity and delivery capacity of the logistics staff.