Call Nexus can be useful for Home Delivery Restaurants. They can centralized all of their branches at one place and can avail Online CRM and CTI Pop Up functionality to improve their customer care. On the other side it will help to produce closer relationship between customer and restaurant. It can also help restaurant management to keep closer eyes on customer’s likings and disliking.
Using Predictive Dialer, Bank’s calls centers productivity can be improved more then 50%. Currently if an agent is talking to 60 clients in a day, Using Predictive dialer he will be able to talk to about 90-100 clients in a day.