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  • info@haditelecom.com

Industry

Inbound and Outbound Call Centers

  • Call Centers don’t need any Hardware / PBX Servers or Power backup arrangement for Call Center equipment.
  • Call Center agents will be using mobile phone for making outgoing / incoming calls.
  • Agents can make official calls from home or on the go and all their Outgoing / Incoming calls will be recorded and will be visible on Zong360 Office Web Interface.
  • During incoming call, CTI Pop Up will be showing Caller details on Screen to agents.
  • Doctor can listen recording of all calls.
  • During incoming call, CTI Pop Up will be showing Caller details on Screen to agents.