VPBX and Auto Dialer
Daily call handling and campaigns running.
Complete VPBX account is created and given to the bank for its daily incoming/outgoing calls
IVR of bank Alfalah guides the customers to their respective agents.
Daily recovery calls are made through our system. Recordings of these calls is available on the
portal for decision makers to view
In September BANK ALFALAH ran a survey to 100,000 peoples to know if their customers are
interested in their certain credit card scheme. Our system made automatically generated calls to all
numbers and asked the recipients to press 1 if they are interested and press 2 if they are not. At the
end of the campaign complete report was made and sent to the bank automatically.
Doctors can view the call recordings from the portal
Complete call logs are sent to decision makers via E-mail.
Bank Alfalah is very happy with our service and wants to continue working with us in future as well.