Using Predictive Dialer, Bank’s calls centers productivity can be
improved more then 50%.
Currently if an agent is talking to 60 clients in a day, Using
Predictive dialer he will be able to talk to about 90-100 clients in
Dialer makes outgoing calls from clients numbers list and
connect agents with only answered calls of clients.
Using others types of Auto Dialers, Banks can make calls to
thousands of clients in few minutes to inform them about new
product launch, their due balance or can ask them about their
interest in a particular product or service.