Daily call handling and campaigns running.
All branches are connected via a virtual exchange.
Branch-branch calling is free.
A single UAN number for Alfatah.
Call is routed to different branches all over the Pakistan through IVR.
Customized reporting of call logs of all branches are available online via web
Complete daily call summaries are mailed to the decision maker.
Centralized billing of all branches.
Calls of Sales people (trucks for delivery) can be monitored.
Customized sub-ivr for different branches.