Designed for businesses to enhance their customer relationship managment. It helps to boost the sales force performance and optimize their efforts in a appropriate way.
Solution allows customers to receive calls 24 hours a day along with Mobility provided by the 4G enabled best cellular network of Pakistan, removing the risk of missing any potential sales calls from the customers.
Every small and medium enterprise can use Call Nexus. Call Centers, e-commerce, restaurants, real estates, banks, and showrooms can get a lot of benefits from it.
Welcome IVRs and Music On Hold, the contact a customer has with a company and this can be used as a tool to convey anything to their customer without extra hassle.
Provide customers with a enhanced knowledge of their customers with call monitoring and call recording to help improve quality and agent performance.
A basic CRM to help businesses store their data and run analytics on the respective data. The features enables any business to help store there data without hefty investments in software and hardware.
Complete call logs are maintained on which analytics are run to help our customer’s understand their own clients. Since one of the most important pillars for a business is KYC: Know Your Customer!